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Business Analysis for Beginners: Requirements and Process Mapping

Business Analysis for Beginners: Requirements and Process Mapping

Learn business analysis from the start: frame the problem, work with the people involved, map processes, write requirements and make the case for change. 50 written lessons plus 10 practice downloads.

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Expiry period	Lifetime
Made in	English
Last updated at	Tue Nov 2026
Level	Beginner
Total lectures	60
Total quizzes	10
Total duration	10:52:00 Hours
Total enrolment	0
Number of reviews	0
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Short description	Learn business analysis from the start: frame the problem, work with the people involved, map processes, write requirements and make the case for change. 50 written lessons plus 10 practice downloads.
Outcomes	Explain what a business analyst does and how the role works beside project managers, product owners and change managers Write a clear problem statement and find root causes with the five whys and a fishbone diagram Identify the people with a stake, place them on a power and influence grid, agree a RACI chart and plan engagement Plan elicitation and run interviews, workshops, observation, document analysis and short surveys Draw flowcharts and swimlane maps in BPMN-style notation, find pain points and design a to-be process Write clear requirements and user stories with acceptance criteria, and prioritise them with MoSCoW Describe data with a simple data model, business rules and a data dictionary Appraise options, set out costs and benefits with payback and a three-year view, and write a business case Adapt your analysis to agile, planned and hybrid projects and work well with suppliers Validate a solution with walkthroughs, acceptance checks and a traceability matrix, and check that the benefits arrive
Requirements	No experience of business analysis is needed, and no technical background A computer, tablet or phone with an internet connection and a way to open PDF files; a spreadsheet app is optional but helps Paper, sticky notes or a whiteboard for sketching maps and diagrams, or any drawing tool you already have A real piece of work to practise on helps, but every exercise can be done with the made-up examples