Safeguarding

Keeping children safe on Rootlet Kids

Rootlet Kids is built so children can learn safely. This page explains how we protect children who use our kids courses, and what to do if you are worried about a child.

A child in immediate danger?

Call 999

NSPCC helpline for adults worried about a child

0808 800 5000

nspcc.org.uk

Childline, free for children and young people

0800 1111

childline.org.uk

How we keep kids courses safe

  • ✓Adults hold the account. Only people aged 18 and over can have a Rootlet account. Parents and carers buy kids courses and log in for their child.
  • ✓No contact, ever. Kids courses have no chat, comments, forum or reviews, so nobody can contact a child through Rootlet.
  • ✓No children's data. We never ask for a child's name, age, photo, school or location.
  • ✓No tracking or adverts. No analytics or advertising tools run in kids lessons or games.
  • ✓Checked content. Every kids course is written by Rootlet and checked before it goes live. We use illustrations, never photos or videos of real children.
  • ✓Vetted teachers only. Outside instructors cannot publish kids courses yet. If that changes, they will need an enhanced DBS check and a full content review first.

If you are worried about a child

Online abuse or grooming

Report it to the CEOP Safety Centre, run by the National Crime Agency, at ceop.police.uk.

Something on Rootlet worries you

Email support@rootlet.co.uk with "Safeguarding" in the subject line. Our Safeguarding Lead aims to reply within one working day.

What happens when a concern is raised

  1. 1

    We record it

    The Safeguarding Lead logs the concern, what was done and when.

  2. 2

    We act fast

    Unsuitable content is taken down while we check it.

  3. 3

    We refer

    If a child may be at risk, we contact the police, children's services or CEOP.

  4. 4

    We keep it private

    Records are kept securely and shared only with people who need them.

Our Safeguarding Lead

Rootlet has a named Safeguarding Lead who is responsible for this policy, deals with every concern and reviews the policy at least once a year. Reach them at support@rootlet.co.uk.

Last reviewed November 2026. We review this policy at least every 12 months and whenever we add a new feature to Rootlet Kids. Rootlet Academy Ltd, company number 17529179, 66 Paul Street, London EC2A 4NA. ICO registration ZC278983.

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