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Business English: Emails, Meetings, Phone Calls and Presentations

Business English: Emails, Meetings, Phone Calls and Presentations

Use English with confidence at work: clear emails, client calls, meetings, presentations, negotiations and reports. 50 written lessons plus 10 practice downloads with phrase lists and templates.

£34.99

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Has discount
Expiry period Lifetime
Made in English
Last updated at Fri Oct 2026
Level
Intermediate
Total lectures 60
Total quizzes 10
Total duration 11:46:00 Hours
Total enrolment 0
Number of reviews 0
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Short description Use English with confidence at work: clear emails, client calls, meetings, presentations, negotiations and reports. 50 written lessons plus 10 practice downloads with phrase lists and templates.
Outcomes
  • Write clear, well-structured business emails in the right register, including chasing, complaints and bad news
  • Open, run and close client calls and video calls, and check understanding without embarrassment
  • Contribute to, chair and minute meetings, and disagree diplomatically
  • Plan and deliver a business presentation, describe figures and trends accurately, and handle questions
  • Negotiate in English: make offers, trade concessions and confirm agreements in writing
  • Write short reports, executive summaries and persuasive proposals
  • Network, make small talk and give feedback across cultures
  • Build a personal phrase bank and a plan to keep improving
Requirements
  • English at about intermediate level (B1+ to B2): you can already work in English but want more confidence
  • No business qualifications needed; examples come from sales, operations, projects and customer service
  • A way to write and, ideally, record yourself speaking (a phone is fine)
  • A colleague or friend to practise role-plays with is helpful but not essential

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