Course compare | Rootlet

Compare with 1 courses

Emotional Intelligence at Work: Build Self-Awareness and Empathy

Emotional Intelligence at Work: Build Self-Awareness and Empathy

Understand your emotions, manage your reactions, read others and lead with empathy at work, including feedback, conflict and wellbeing boundaries. 50 written lessons plus 10 practice downloads.

£34.99

Learn more

Has discount
Expiry period	Lifetime
Made in	English
Last updated at	Mon Nov 2026
Level	Beginner
Total lectures	60
Total quizzes	10
Total duration	10:53:00 Hours
Total enrolment	0
Number of reviews	0
Avg rating
Short description	Understand your emotions, manage your reactions, read others and lead with empathy at work, including feedback, conflict and wellbeing boundaries. 50 written lessons plus 10 practice downloads.
Outcomes	Explain what emotional intelligence means at work, and describe the main models as useful frameworks rather than settled science Notice and name your own emotions precisely, and recognise your triggers, values, strengths and blind spots Use the pause, calming techniques and reframing to manage your reactions, and put things right when you slip Set goals that matter to you and bounce back from setbacks and change with realistic hope Listen to understand, see situations from other people's side and show empathy in words and actions, with healthy limits Read emotions in person, in messages and on video calls, and check your read instead of guessing Prepare for and hold difficult conversations, and give and receive feedback calmly and specifically Spot conflict early, stay calm in disagreements, help colleagues resolve conflict and repair working relationships Lead with empathy, build trust, support colleagues who are struggling and set wellbeing boundaries Review your progress and write a personal development plan with clear priorities, practice and review dates
Requirements	No experience or management title is needed; the course suits staff in any role as well as team leaders and managers A notebook or a document for a short reflection journal Willingness to reflect honestly and to try small new habits at work A way to open PDF files; a printer is useful for the planners and cards but not essential