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English for Care Work: Communication Skills for UK Carers

English for Care Work: Communication Skills for UK Carers

Clear, kind English for UK care work: dignity, dementia and sensory loss, phone calls, SBAR handovers and factual care records. For carers at about B1. 50 written lessons plus 10 practice downloads.

£29.99

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Expiry period	Lifetime
Made in	English
Last updated at	Thu Oct 2026
Level	Intermediate
Total lectures	60
Total quizzes	0
Total duration	11:20:00 Hours
Total enrolment	0
Number of reviews	0
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Short description	Clear, kind English for UK care work: dignity, dementia and sensory loss, phone calls, SBAR handovers and factual care records. For carers at about B1. 50 written lessons plus 10 practice downloads.
Outcomes	Greet residents, use their preferred names and talk about care in person-centred, respectful language Offer real choices, ask for consent and respond kindly when someone says no Talk about personal care, the toilet, mealtimes and drinks politely, and understand moving and handling words Adapt your English for people living with dementia, and for people with hearing loss, sight loss or speech difficulties Understand local phrases and fast speech, and answer the phone, take messages and talk with families and GP surgeries Follow a handover, give a clear one using SBAR, and ask for help and check instructions Write daily care records that are factual, objective and timed, fill in charts and correct mistakes properly Use the language of safeguarding, falls and incidents, medicines, infection prevention and 999 calls Speak gently about end of life, pain and feelings, and read care job adverts and answer interview questions Build a care-shift communication portfolio with a handover script, sample records and your own phrase bank
Requirements	English at about B1 level (intermediate): you can chat, shop and fill in forms in English Working in care in the UK or applying to, though no care experience is needed A text editor or word processor and spreadsheet software for the practice files, or a notebook and pen A friend or family member to read the listening scripts aloud, or a phone to record yourself, as there is no audio About 15 minutes for each lesson, plus time for the practical task