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Technical Writing for Beginners: Clear Instructions and User Guides

Technical Writing for Beginners: Clear Instructions and User Guides

Learn to write clear guides, step-by-step instructions, procedures and help pages that people can follow first time, in plain English. 50 written lessons plus 10 practice downloads.

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Expiry period	Lifetime
Made in	English
Last updated at	Tue Nov 2026
Level	Beginner
Total lectures	60
Total quizzes	10
Total duration	10:48:00 Hours
Total enrolment	0
Number of reviews	0
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Short description	Learn to write clear guides, step-by-step instructions, procedures and help pages that people can follow first time, in plain English. 50 written lessons plus 10 practice downloads.
Outcomes	Explain what technical writing is, the roles of technical author, documentation writer and content designer, and the life of a document Find out who your readers are, write user needs, build personas from evidence and break a task into steps Choose the right document type, write self-contained topics, organise a documentation set and write a documentation plan Write in plain English with short sentences, the active voice and consistent terms, backed by a style guide and a glossary Write procedures with one action per step, results, conditions, choices, warnings and cautions Structure pages for scanning, and use tables, screenshots, diagrams and alt text well Make documentation accessible and inclusive, and run peer reviews, expert reviews and usability walkthroughs Write help pages, troubleshooting articles, microcopy and error messages, and outline an API reference with code samples Work with subject matter experts, manage a documentation project and build a portfolio Produce a small documentation set for a made-up product: a getting-started guide, three procedures, a troubleshooting page, a glossary and a style sheet
Requirements	No technical background or writing experience needed A computer, laptop or tablet with a word processor; a spreadsheet app is useful for the terminology sheet, but paper works too Ideally, some documentation you write or use at work to practise on, though every exercise also works with everyday examples A friend or colleague who can follow your instructions now and then, for the user checks