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Assertiveness Skills: Say No Calmly and Set Boundaries

Assertiveness Skills: Say No Calmly and Set Boundaries

Learn to speak up calmly and honestly at work and at home: say no without guilt, set boundaries, ask for what you need and handle criticism and pushy people. 50 written lessons plus 10 practice downloads.

Ā£29.99

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Has discount
Expiry period Lifetime
Made in English
Last updated at Sun Oct 2026
Level
Beginner
Total lectures 60
Total quizzes 10
Total duration 11:46:00 Hours
Total enrolment 0
Number of reviews 0
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Short description Learn to speak up calmly and honestly at work and at home: say no without guilt, set boundaries, ask for what you need and handle criticism and pushy people. 50 written lessons plus 10 practice downloads.
Outcomes
  • Recognise passive, aggressive, passive-aggressive and assertive styles in yourself and others
  • Notice the thoughts and reactions that keep you quiet, and calm yourself before you answer
  • Use ā€˜I’ statements, the broken record, fogging, compromise and DESC scripts
  • Say no clearly and kindly at work, with family and with friends
  • Set boundaries, hold them when pushed, and know when a problem is more than assertiveness
  • Ask for help, for changes at work and for your rights as a customer
  • Handle criticism, put-downs, interruptions, anger and pushy people calmly
  • Build a personal plan and practise real conversations so the changes last
Requirements
  • No experience needed
  • A notebook, or a computer or phone for the worksheets
  • Any spreadsheet program for the two practice workbooks (optional)
  • This is a self-help skills course, not therapy, counselling or legal advice

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